Refund policy

Thank you for choosing our store. We strive to provide you with the best shopping experience possible, and we understand that sometimes returns or exchanges may be necessary. Please take a moment to review our refund policy before making your purchase:

• We offer a hassle-free refund for orders that have not yet been shipped, with no questions asked.
• For mystery box products, we are unable to accept returns or exchanges once the packaging has been opened or damaged. Rest assured that all items inside the mystery box have undergone rigorous quality inspections to ensure that you receive the best possible product.💝
• Due to the highly intimate and personal nature of lingerie, it cannot be resold, and therefore, returns or exchanges are not accepted. Thank you for your understanding. (PeachMOMO maintains strict quality control to ensure product quality, so please feel confident in your purchase)
• We kindly ask that you handle and use our products with care to avoid any damage, loss, or serious soiling. We are unable to accept returns or exchanges for any items that have been damaged or soiled due to misuse.

We appreciate your business and are committed to providing you with the best possible service. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.